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Privacy Policy

Last Updated: November 6, 2025

At FLOW, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

Information You Provide

• Account Information: Email address, name, and authentication credentials
• Task Data: Tasks, descriptions, notes, due dates, and priorities
• User Content: Comments, attachments, and project information
• Settings: Preferences, notification settings, and customization choices

Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, interaction patterns, session duration
• Analytics Data: Performance metrics, crash reports, and diagnostic information

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve FLOW services
• Process your tasks and sync data across devices
• Send notifications and reminders you've requested
• Personalize your experience and provide AI-powered features
• Communicate with you about updates, security, and support
• Detect and prevent fraud, abuse, and security incidents
• Analyze usage patterns to improve our services
• Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using industry-standard practices:

• Cloud Storage: We use Supabase (PostgreSQL) for secure, encrypted data storage
• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Strict access controls and authentication requirements
• Backups: Regular automated backups to prevent data loss

4. Data Sharing and Disclosure

We DO NOT sell your personal information. We may share data only in these limited circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third-party services (Supabase, RevenueCat) that help us operate FLOW
• Legal Requirements: When required by law, court order, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your tasks and data in JSON format
• Opt-Out: Disable analytics and non-essential data collection

6. Third-Party Services

FLOW integrates with the following third-party services:

• Supabase: Database and authentication services
• RevenueCat: Subscription and payment management
• Apple Sign-In: Authentication service
• Google Sign-In: Authentication service

Each service has its own privacy policy. We encourage you to review them.

7. Children's Privacy

FLOW is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your data may be stored and processed in any country where we or our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

9. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time through Settings → Account → Delete Account.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or in-app notification. Your continued use of FLOW after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

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